top of page

Terms and conditions

This site is managed by Francisco Fernandes (xicofran). Throughout the site, the terms "we" and "our" refer to the person responsible. Francisco Fernandes (xicofran) makes this website available, including all information, tools and services available, to you, the user, thus conditioning your use to the acceptance of all terms, conditions, policies and notices set forth herein.

We are a family owned and operated business.

By visiting our website and / or buying something on it, you agree to be bound by the terms and conditions described below. These Terms of Service apply to all users of the site.

We are a family owned and operated business.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you are tacitly agreeing to our Terms of Service.

We are a family owned and operated business.

If you do not agree with the terms and conditions of this contract, you will not be able to access the website or use any of the services we offer.

We are a family owned and operated business.

Any new services or tools that are added to the current store will be subject to the Terms of Service.

We are a family owned and operated business.

You can consult the most current version here at any time. We reserve the right to update, change or replace any of these Terms and Conditions by posting updates and / or changes.

We are a family owned and operated business.

It is your responsibility to periodically check this page for changes.

We are a family owned and operated business.

Important note

We are a family owned and operated business.

The original frames in case they have frames (graded) to be sent by carrier have a cost to be defined between the parties

We are a family owned and operated business.

1. ONLINE STORE TERMS

We are a family owned and operated business.

By agreeing to these Terms and Conditions, you declare that you have reached the age of majority in your country of residence.

You may not use our products for any illegal or unauthorized purpose, or violate any law in your jurisdiction (including but not limited to copyright).

We are a family owned and operated business.

You must not transmit viruses or introduce codes of a destructive nature on the website.

A breach of any of the terms will result in an immediate termination of your rights.

We are a family owned and operated business.

2. GENERAL CONDITIONS

We are a family owned and operated business.

We reserve the right to refuse service to anyone for any reason, at any time.

Our content can be transferred (with the exception of credit card information) without encryption and involve (a) transmissions on various networks; and (b) changes to adapt and adapt to technical requirements for connecting networks or devices. Credit card information will always be encrypted when transferring over networks.

We are a family owned and operated business.

By accepting these Terms and Conditions you undertake not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the service is provided, without there being any a written authorization from us.

We are a family owned and operated business.

The titles used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are a family owned and operated business.

3. ACCURACY AND VERACITY OF INFORMATION

We are a family owned and operated business.

We are not responsible if the information provided on this website is not accurate, complete or current. Any reliance on the material on this site is at your own risk.

We are a family owned and operated business.

This website may contain certain historical information. Historical information does not necessarily have to be current and is provided for reference only. We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information.

We are a family owned and operated business.

4. MODIFICATIONS TO THE SERVICE AND PRICES

We are a family owned and operated business.

Prices for our products are subject to change without notice.

We reserve the right, at any time, to modify or discontinue a product or service without prior notice.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We are a family owned and operated business.

5. ACCOUNTING ACCURACY AND ACCOUNT INFORMATION

We are a family owned and operated business.

We reserve the right to refuse any request. We may, at our discretion, limit or cancel a purchase. In the event that we change or cancel an order, we will contact you via email and / or address / mobile phone number provided at the time the order was placed.

We are a family owned and operated business.

You undertake to provide updated, complete and accurate information on all purchases made in our store. As well as committing to update your account and other information on time, including email address, credit card numbers and due dates, so that we can complete your transactions and contact you if necessary.

We are a family owned and operated business.

6. OPTIONAL TOOLS

We are a family owned and operated business.

We can provide access to third party tools over which we have no control.

We are a family owned and operated business.

On your part there will be a commitment to use these tools without imposing any guarantees or conditions of any kind. We have no liability arising out of or related to the use of optional third party tools.

We are a family owned and operated business.

7. THIRD PARTY LINKS

We are a family owned and operated business.

When you click on links in our store, they can redirect you out of our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

We are a family owned and operated business.

8. SHIPPING

We are a family owned and operated business.

Please consider a maximum period of 12 days for delivery. Most shipments will take 2 to 10 business days to arrive, counting from the date of dispatch of the order (and not from the date of submission of the order).

We assume all shipping costs and taxes from the country of origin of the products (Portugal). However, we cannot be responsible for paying extra taxes after the product enters the destination country.

We are a family owned and operated business.

For deliveries outside the Schengen area, we cannot guarantee that our product will not be stuck in customs in the country of destination. This goes beyond us. Any costs arising from possible customs clearance must be borne by you.

We are a family owned and operated business.

RETURN POLICY

We are a family owned and operated business.

1. RETURN

We are a family owned and operated business.

Our policy is only applicable within 30 days. If 30 days have passed since your purchase, unfortunately we are unable to grant you a refund or exchange.

We are a family owned and operated business.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the delivery package.

We are a family owned and operated business.

To complete a return, we require a receipt or proof of purchase.

We are a family owned and operated business.

Please do not return your purchase without contacting the store first. If you don't, it will not be accepted.

We are a family owned and operated business.

As soon as your item is received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.

We are a family owned and operated business.

If approved, the refund will be processed credited to the credit card or original payment method, within a certain period of days.

We are a family owned and operated business.

2. DELAYED OR MISSING REFUNDS

We are a family owned and operated business.

If you haven’t received your refund yet, start by checking your bank account again.

We are a family owned and operated business.

Then contact the credit card company and your bank. It may take some time for the refund to be officially debited.

We are a family owned and operated business.

If you have already done all this and have not yet received your refund, please contact us via email xicofran@gmail.com

We are a family owned and operated business.

3. ITEMS ON PROMOTION

We are a family owned and operated business.

Only items with fixed prices can be refunded.

Sale items on sale or promotion cannot be refunded.

4. EXCHANGES

We are a family owned and operated business.

We only replace items if they are defective or damaged. If it is necessary to exchange it for the same item, send us an email to xicofran@gmail.com and we will give you the address to which you should send the item.

5. Legal

The buyer accepts that any claim the legal process will be dealt with in the district of Almada Portugal.

We are a family owned and operated business.

bottom of page